Grosvenor Casino The Rialto United-Kingdom

Gaming at The Rialto

We are in the heart of the West End. Grosvenor Casino The Rialto is at 3-4 Coventry Street, London W1D 6BL, between Piccadilly Circus and Leicester Square, so you are only a short walk away from either Underground station. For central London, getting here is about as simple as it gets.

The casino operates 24 hours a day, every day. There are no late-night closing hours on the gaming floor. Whether you drop in at 2am after a show or late morning, our doors stay open.

On the main floor we run Roulette, Blackjack and Baccarat. These are the core table games you will see across all 53 Grosvenor casinos in the UK, and we offer them under the same UK Gambling Commission rules and licence conditions as the rest of the estate. This is regulated gaming in a building with a distinctive history.

The Rialto is not only about table games. We also operate as a bar, restaurant and events venue. Ticketed events are sold through platforms such as DICE, while the restaurant sits alongside the gaming floor instead of in a separate wing. In practice, this means you can move between gaming, food and drinks in one visit.

Planning Your Visit

The single biggest thing to remember is ID. Visitors sometimes arrive without it and then need to resolve that with the team at the door. You must be at least 18 to enter, and we check this on arrival - a passport or UK driving licence with photo is usually accepted. Entry without valid ID is not possible.

Reaching us is simple. Piccadilly Circus and Leicester Square Underground stations are both within a few minutes on foot. Once you are in the building, you can walk straight through to the gaming floor, bar and restaurant for standard access - you do not need to book ahead just to come in and play.

If you want to eat, reserving a table is recommended. Restaurant bookings are available through OpenTable under the name “Grosvenor Casino London Rialto”. For ticketed events, you should check DICE or our own venue listings in advance, as those operate on separate ticketing. If you prefer to speak to someone first, for example to ask about table availability or peak hours, call us on +44 20 7287 7887.

A practical point that applies here and in any other casino: set yourself a rough spend limit before you arrive, not when you are already at the table. It tends to make the whole visit more relaxed, and it is easier to stay in control that way.

For a first-time visit, the flow usually looks like this:

1. Travel to Piccadilly Circus or Leicester Square Underground station.
2. Walk to 3-4 Coventry Street - it is around two minutes from either station exit.
3. Show your valid photo ID at the entrance.
4. Confirm that you are 18 or over to access the gaming floor and bar.
5. Head to the tables for Roulette, Blackjack or Baccarat.
6. Visit the bar or restaurant before, during or after your gaming session.
7. Check DICE or our own listings if you are coming in specifically for a ticketed event.

The Building Itself

The building itself has a history that predates the casino. The Coventry Street property opened in 1913 as a cinema. It was designed in a French Renaissance style. When you walk inside today, you can still see touches of that design - details that reference the original structure and give the space a different feel to a modern, purpose-built casino box.

Grosvenor added the building as part of its West End presence. Other London casinos in our group, such as The Victoria and The Park Tower, sit in very different types of buildings and areas of the city. The Rialto stands apart because of its architecture and heritage, not just because we say it does in marketing material.

The name also appears in the wider brand portfolio. In 2022, The Rank Group launched an online brand called “The Rialto”, which references this venue. That online service is separate from the physical casino on Coventry Street, but the connection in naming is intentional.

Operator and Licensing

Grosvenor Casino The Rialto is run by Grosvenor Casinos Limited, which is licensed and regulated by the UK Gambling Commission under account number 614. On the UKGC public register, you will find us listed as “London-Rialto, 3-4 Coventry Street, London, W1D 6BL”. Westminster City Council is the local licensing authority for the premises.

Grosvenor Casinos Limited is part of The Rank Group plc, whose head office is at TOR, Saint-Cloud Way, Maidenhead, SL6 8BN. The Rank Group operates across casino, bingo and online gambling in the UK, as well as in Spain and Belgium. The Grosvenor Casinos brand has been around since 1970 and now runs 53 venues in the UK, plus two related casinos in Belgium.

Every game played at The Rialto sits under the oversight of the UK Gambling Commission. In practice, that means UKGC licence conditions and responsible gambling standards apply here. Visitors do not usually see that side, but it helps the operation run consistently.

For digital information, the main site for the brand is grosvenorcasinos.com. That covers all 53 UK casinos and includes venue-specific pages, including one for The Rialto.

The Online Rialto Brand

The online version of “The Rialto” launched in 2022 under The Rank Group as an online brand within the wider Grosvenor portfolio. The online Rialto brand is separate from the physical casino on Coventry Street. Both are simply owned and operated by the same parent company and both sit under the UKGC framework.

If you live in the UK and want to use the online platform, the setup looks similar to other licensed online casinos:

1. Go to grosvenorcasinos.com or use the entry point for “The Rialto” online brand.
2. Create an account and enter the personal details requested under UK Know Your Customer rules.
3. Confirm that you are 18 or over and upload or provide ID when asked - this is required of all UKGC-licensed operators.
4. Select a payment method in GBP and make your first deposit if you choose to play.
5. Browse the game lobby, where you will see table games and slots that sit within Grosvenor’s online portfolio.
6. In your account settings, turn on or adjust responsible gambling tools such as deposit limits or session reminders.
7. When you want to withdraw, open the cashier section, choose your withdrawal method and confirm the amount.

If you meet problems with login, verification or payments, you can contact Grosvenor customer support using the channels listed on grosvenorcasinos.com.

Responsible Gambling

Every Grosvenor venue works under UK Gambling Commission licence conditions that require us to put responsible gambling measures in place. At The Rialto, our team receives training to recognise potential signs of gambling harm and to point customers toward appropriate support. The 18+ rule is enforced at the entrance with compulsory ID checks, and we do not make exceptions on that point.

For the online Rialto brand, the responsible gambling tools sit at account level within the Grosvenor platform. You can set deposit limits, apply time-based controls or request self-exclusion in line with Rank Group policies, which cover both online activity and our physical casinos.

If you feel that you or someone you are with might need support, you can contact the venue on +44 20 7287 7887, or use the central Grosvenor support routes listed on grosvenorcasinos.com. National services such as GamCare and BeGambleAware are available to players in the UK free of charge. It is important to remember these options are there, no matter where or how you choose to play.